Privacy Policy

Last updated: 13 June, 2025

IDEVELOP PLUS - FZCO ("we", "us", or "our") operates the ReelFace app ("App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

1. Information We Collect

We are committed to protecting your privacy. We do not collect your name, email address, phone number, or create user accounts.

When you use the App, we may collect and process the following types of information:

  • User Content:
    Photos, videos, and audio you upload or generate in the App are used solely to provide the App's features. We do not access your personal media outside of what you explicitly upload or create within the App.
  • Analytics Data:
    We use third-party services (Firebase, AppsFlyer, Adapty) to collect anonymous analytics, usage statistics, purchase history, and crash reports. This helps us improve App performance, manage subscriptions, and fix bugs.
  • Device Information:
    We may collect device identifiers, operating system information, and language settings for analytics and app functionality.

We do not collect precise location data.

2. How We Use Your Information

We use the collected data to:

  • Provide and improve App functionality
  • Process and animate user-uploaded photos, videos, and audio
  • Analyze App usage and fix crashes
  • Manage subscriptions and purchases

3. Sharing and Disclosure

  • We do not share your personal information with third parties for advertising or marketing.
  • Data may be processed by trusted service providers (Firebase, AppsFlyer, Adapty) for analytics and subscription management.
  • We do not sell or rent your data to anyone.

4. Children's Privacy

ReelFace can be used by users of all ages. We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal data, please contact us, and we will delete it promptly.

5. Data Security

We take reasonable measures to protect your information against unauthorized access, alteration, or loss. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. User Rights

As a user, you have the right to:

  • Request information about the data we hold about you
  • Request deletion of your data (where applicable)

To make a request, please contact us at support email.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted at https://reelface.app/privacy. Continued use of the App constitutes acceptance of any updates.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at our support email.